At PILLAR, we understand that running a law firm requires attention to detail, organization, and communication, and we’re here to help. Our IT support services are tailored to meet the unique needs of law firms, including those practicing criminal, general practice, personal injury, and corporate law. For case management software, we have experience working with TrialWorks, Amicus, and Clio, and for research, our clients use Westlaw and Lexis/Nexis.
Smart IT Support Focused on Best Practices and Security
At PILLAR, we provide smart, proactive IT support that is focused on best practices and security. Our experienced team will work with you to design a custom IT solution that meets your specific needs, including hardware and software selection, network setup, and ongoing maintenance and support.
Our team stays up-to-date with the latest technology trends and best practices, so you can be confident you’re getting the most reliable and efficient IT solutions. We’ll provide clear explanations of the pros and cons of different options, helping you make informed decisions.
No Ticketing System, Personalized Support
We take pride in our commitment to personalized support, with no ticketing system or automated phone system. When you call us, you’ll speak directly to a knowledgeable technician who can help solve your problem right away. We value building long-term relationships with our clients and take the time to understand your business to provide the best possible support.
Case Management and Other Popular Software
We have experience working with many popular case management software programs, including Clio, PracticePanther, and MyCase. Our team will help ensure you’re accessing the right network resources for files and printing and provide support for any technical issues that may arise. We can also help set up and manage other software tools commonly used by law firms, such as Microsoft Office and Adobe Acrobat.
Access Control, Secure Data Management, and Remote Support
Security is a top concern for law firms, and we offer access control, secure data management, and remote support to help keep your data protected. We’ll help you set up secure access to your network and provide remote support so you can get help when you need it, even if you’re not in the office.
Managing technology can be a challenge, especially when you have many other things to worry about. That’s why we’re here to help. With our smart IT support focused on best practices and security, personalized service, and years of experience working with law firms, we can help take your business to the next level. Contact us today to learn more about how we can support your IT needs.